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VOIP/PBX Services
W3IT offers enterprise-grade business phone systems combined with reasonably priced SIP trunks from leading service providers. See our sister company, VoiceSurge.
Our phone systems can support five to five thousand users, on one site or spread across many.
Features
- Virtual attendant
- Local and off-site call routing
- Multiple call schedules
- Conferencing and conference rooms
- Voicemail emailing and transcription
- Follow-me
- On-hold music
- Call queues and call agents
- Agent routing: round robin, least called, simultaneous, and others
What about SIP trunking?
SIP trunking replaces traditional telephony connections with high-speed internet and lets IP features work across locations. A call from the office can ring a desk phone, a mobile phone, or both. One IP PBX can support users and offices across the country, and idle capacity at one site can cover a busy site somewhere else.