DIR-CPO-5024

End-User IT Outsourcing Services

Vendor Details

W3IT is proud to be a State of Texas DIR vendor for End-User IT Outsourcing Services provided to the State of Texas, acting by and through the Department of Information Resources (DIR). As such, W3IT meets all the requirements of the State of Texas term contracts. To learn more, see the DIR Cooperative Contracts Program overview.

W3IT offers End-User IT Outsourcing (managed services) for information technology assets through this contract. Managed services include: Provisioning of Equipment; Desktop Outsourcing; and Asset Tracking. Support Services include: Service Desk; On-Site MAC; Remote Support; Standard and Ad Hoc Reporting Documentation; Break/Fix/Maintenance; and Unwind/End of Engagement services. Technology Services include: Mobility; HVD; Network Management; Software and Security Services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.

To Request a Quote

To request a quote or speak with a W3IT DIR specialist, call 979-446-0909 or email DIRsales@w3it.us. Must reference DIR contract number DIR-CPO-5024.

To Place Order

To place your order or speak with a W3IT DIR specialist, call 979-446-0909 or email DIRsales@w3it.us. Purchase orders may be also faxed to 979-549-1022. Must reference DIR contract number DIR-CPO-5024.

DIR Discount Pricing & Specifications

*All prices are for worked perform during normal business hours

**Pricing for work performed outside of normal business hours is available upon request.

W3IT can also offer proposals for flat rate monthly maintenance of a customer's technology infrastructure.

Warranty & Return Policy

Customers may provide written notice to Successful Respondent of errors, inaccuracies, or other deficiencies in products or services provided by Successful Respondent under a Purchase Order within thirty (30) calendar days or receipt of an invoice for such products or services. Successful Respondent shall correct such error, inaccuracy, or other deficiency at no additional cost to Customer.

Questions?

Contact a W3IT DIR specialist at 979-446-0909 or DIRsales@w3it.us. We look forward to working together with your organization.

DIR Customer Contact